At Gramas Kitchen, we are committed to delivering our high-quality spices to our customers in a timely and efficient manner. Please read our shipping policy carefully before placing an order.
Shipping Time: We process and ship all orders within 24 to 48 hours of receiving them. All orders are shipped via reliable courier partners, and we strive to deliver your order within 2 to 4 business days.
Shipping Charges: We offer free shipping on all orders above INR 499. For orders below INR 499, a flat shipping fee of INR 50 will be charged.
Shipping Locations: We currently ship our products within India. We do not offer international shipping at this time.
Order Tracking: Once your order has been shipped, you will receive an email with the tracking details. You can also track your order on our website using the order number provided in the confirmation email.
Delivery Issues: If you do not receive your order within the expected delivery time, please contact us at support@gramaskitchen.in, and we will investigate the issue and provide a resolution as soon as possible.
Packaging: We use high-quality packaging materials to ensure that your order is delivered to you in perfect condition. We also take care to pack our spices in airtight containers to maintain their freshness and flavor.
Cancellation: Once your order has been shipped, it cannot be canceled or modified. Please ensure that you have provided the correct shipping address and other details when placing your order.
Returns and Refunds: Due to the nature of our products, we do not accept returns or offer refunds. In the unlikely event that you receive a damaged or defective product, please contact us within 24 hours of receiving the product, and we will provide a resolution at our sole discretion.
Changes to Our Shipping Policy: We reserve the right to modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.
Contact Us: If you have any questions or concerns regarding our shipping policy, please contact us at info@gramaskitchen.in.
