At Gramas Kitchen, we strive to provide our customers with the best possible experience when shopping with us. Please read our payment return or refund policy carefully before making a purchase.
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Payment: We accept various payment methods including credit/debit cards, net banking, and UPI. Payment will be processed at the time of placing the order.
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Returns and Refunds: Due to the nature of our products, we do not offer any returns or refunds. All sales are final, and no cancellations or modifications are allowed once the order has been placed.
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Damaged or Defective Products: In the unlikely event that you receive a damaged or defective product, please contact us within 24 hours of receiving the product. We will investigate the issue and, if necessary, provide a replacement or issue a refund at our sole discretion.
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Incorrect or Incomplete Orders: If you receive an incorrect or incomplete order, please contact us within 24 hours of receiving the product. We will investigate the issue and, if necessary, provide a replacement or issue a refund at our sole discretion.
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Refusal of Orders: We reserve the right to refuse any order at any time for any reason. If we cancel an order, we will issue a refund for the full amount paid.
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Modification: We reserve the right to modify this payment return or refund policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.
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Contact Us: If you have any questions or concerns regarding our payment return or refund policy, please contact us at info@gramaskitchen.in.
